Shipping policy

BROO CONNECT – SHIPPING POLICY

Last Updated: June 11, 2026

Thank you for shopping with Broo Connect.

ORDER PROCESSING

All orders are processed within 1–3 business days after order confirmation. Orders are not processed or shipped on Sundays or public holidays.

SHIPPING TIME

Estimated delivery time:

• Rajasthan: 2–5 business days
• Other Indian States: 3–10 business days
• Remote Locations: 5–15 business days

Delivery times are estimates and may vary depending on courier services, weather conditions, public holidays, or other circumstances beyond our control.

SHIPPING CHARGES

• Free shipping on orders above ₹499.
• Shipping charges may apply on orders below ₹499 and will be displayed during checkout.

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number through email, SMS, or WhatsApp (where applicable).

DELIVERY DELAYS

Broo Connect is not responsible for delays caused by courier companies, transportation issues, weather conditions, natural disasters, government restrictions, or any circumstances beyond our reasonable control.

INCORRECT ADDRESS

Customers are responsible for providing accurate shipping information. Broo Connect will not be responsible for orders delayed, returned, or lost due to incorrect or incomplete shipping addresses.

DAMAGED OR LOST SHIPMENTS

If your order arrives damaged or if you believe your shipment has been lost, please contact us within 48 hours of delivery or expected delivery date at:

Email: brooconnect@gmail.com

DIGITAL PRODUCTS

Digital products, AI services, templates, ebooks, courses, and downloadable content are delivered electronically and are not subject to physical shipping.

CONTACT INFORMATION

Broo Connect

Owner: Rohit Gurjar

Email: brooconnect@gmail.com

Address:
Mahatma Gandhi Colony,
Railway Station Area,
Mala Road (Mala Fatak),
Kota, Rajasthan – 324002
India